Shipping & Returns
Purchased products are shipped with the most common shipping companies, depending on the originating country of the seller. Shipping time depends on the distance between the final destination and the starting point, too. Items in stock are often shipped directly, custom-made items take a little bit longer. Your purchased products from slanted.de may come from various locations because we’re working as a marketplace, and therefore may arrive to you in more than one package with different shipping rates.
Sellers on slanted.de may quote their own prices for shipping, depending on the weight and size of their products. Some people also ship for free. Shipping costs are calculated in your cart after entering the destination country of your order.
Pre-orders are often offered at a reduced price and are then sold at the regular rate when being published. So you save money if you order a product before its release date—but of course it will be shipped once it is available.
Information about your order
All information about your order will be sent to your email address directly from the shipping company—no message received? Please check your spam folder, there you will probably also find a missing invoice and shipping confirmation. Or have a look into your account.
If you’re unhappy with your order, please let us know first before starting any other action: Get in touch with us via email [email protected] and we will provide detailed information for the return. More information can be found here. Please note that personalized products as well as products marked as non-returnable on the product page are excluded from return.