terms & conditions
These Terms and Conditions explain how shopping, subscribing, selling and giveaways work on slanted.de: Part A for customers, Part B for partners, Part C for giveaways. Questions? Write to [email protected].
Part A – Terms and Conditions for Customers
A1 scope and contracting party
1.1 These Terms and Conditions (“Terms”) apply to all contracts concluded by customers (“Customer”) via the website www.slanted.de (“Shop”) or by e-mail. They cover the purchase of goods (books, magazines, design and lifestyle products), subscriptions to Slanted Magazine, the purchase of digital content, participation in workshops and summer schools, and the submission of content for publication.
1.2 Your sole contracting party is:
Slanted Publishers UG (haftungsbeschränkt) Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany Represented by its managing directors Lars Harmsen and Julia Kahl District Court Mannheim, HRB 719864, VAT ID DE295329244 E-mail: [email protected], Phone: +49 721 85148268 (“Slanted”, “we”, “us”)
1.3 In addition to our own publications, the Shop offers products from selected partners (publishers, design studios, manufacturers). For these products, too, the purchase contract is concluded exclusively between the Customer and Slanted. Some products are shipped directly by the partner. Slanted is the point of contact for all questions, withdrawals, complaints and warranty claims, regardless of who ships the product.
1.4 A consumer is any natural person who concludes a contract for purposes that are predominantly outside their trade, business or profession (Section 13 German Civil Code, BGB). A business customer is any natural or legal person who acts in the exercise of their trade, business or profession when concluding the contract (Section 14 BGB). Provisions that apply only to consumers or only to business customers are marked as such.
1.5 Deviating terms of the Customer do not apply unless we expressly agree to them. Individual agreements always take precedence over these Terms.
1.6 Separate conditions apply to sales to bookshops, wholesalers and other resellers. Part B of these Terms applies to partners who sell products via slanted.de.
A2 conclusion of contract, customer account, language
2.1 The presentation of products in the Shop does not constitute a legally binding offer but an invitation to place an order.
2.2 The Customer places products in the shopping cart and completes the checkout. Before submitting the order, the Customer can review all entries and correct input errors using the “Back” or “Edit” functions. By clicking the button “Buy now”, the Customer submits a binding offer to conclude a purchase contract.
2.3 Immediately afterwards, the Customer receives an automatic order acknowledgement by e-mail. This acknowledgement does not yet constitute acceptance of the offer. The contract is concluded when we expressly accept the order by e-mail (order confirmation), ship the goods or make the digital content available. If we do not accept the order within 5 days, the Customer is no longer bound by it; any payments already made will be refunded without undue delay.
2.4 Orders can be placed with or without a customer account. Customers who create an account must provide truthful information, keep their login details confidential and inform us immediately of any suspected misuse. The account can be deleted at any time in the account settings or by e-mail to [email protected].
2.5 The contract language is English.
2.6 We store the contract text and send the order details and these Terms to the Customer by e-mail with the order confirmation. Registered customers can also view their past orders in their account.
A3 prices, shipping costs, partial shipments, customs
3.1 The prices valid at the time of the order apply. All prices are final prices in euros. For deliveries within the European Union they include the statutory value added tax (VAT). The same final prices apply to deliveries outside the European Union. In Germany, books are subject to the fixed retail prices under the German Fixed Book Price Act (Buchpreisbindungsgesetz).
3.2 Shipping costs are charged in addition. They depend on the destination country, weight and size of the order. They are shown in the shopping cart before the order is submitted.
3.3 If products in one order are shipped from different locations (e.g. by a partner), each shipment is charged separately. The shipping costs for each partial shipment are shown in the shopping cart before the order is submitted.
3.4 The same applies to pre-orders and backorders: items that are not yet published or not in stock are shipped separately once available, and shipping costs are charged for each separate shipment. The expected availability date is stated on the product page.
3.5 We ship worldwide. For deliveries to countries outside the European Union (including Switzerland, the United Kingdom and the USA), customs duties, import VAT and clearance fees may be charged in the destination country. These are not included in the purchase price or the shipping costs, are collected by the carrier or customs authority and must be paid by the Customer. We cannot determine their amount in advance; information is available from the customs authorities of the destination country. For deliveries to the USA, there is currently no duty-free threshold, so duties may apply to every shipment.
3.6 If the Customer refuses to accept a shipment because they do not wish to pay import charges, and the goods are returned to us, we will refund the purchase price less the costs actually incurred by us for outbound and return shipping. A consumer’s statutory right of withdrawal remains unaffected; if it is exercised, Section A6 applies.
A4 payment, retention of title, set-off
4.1 We accept payment by credit card and PayPal only. Payments are processed by the respective payment service provider. The purchase price is due upon conclusion of the contract; for pre-orders and backorders, payment is also charged at the time of the order.
4.2 If a payment is charged back for reasons for which the Customer is responsible (e.g. incorrect card details or insufficient funds), the Customer shall bear the resulting fees of the payment service provider. The Customer may prove that no or lower costs were incurred.
4.3 The goods remain the property of Slanted until full payment has been received.
4.4 The Customer may only set off claims that are undisputed, have been finally established by a court, or are closely connected to our claim under the same contract (e.g. warranty claims from the same purchase). The Customer may always assert a right of retention based on claims arising from the same contractual relationship.
A5 delivery, transport damage
5.1 We deliver to the delivery address provided by the Customer. The delivery time depends for each region (e.g. Germany 3–5 working days, EU 7–14 working days, worldwide 14–28 working days). It begins on the day after payment is authorised. For pre-orders and backorders, it begins on the day the item becomes available.
5.2 If the publication of a pre-ordered item is delayed, we will inform the Customer and state the new expected date. The Customer’s statutory rights in the event of delay remain unaffected.
5.3 If a product is not available after conclusion of the contract because we ourselves are not supplied despite having placed a timely order, we will inform the Customer without undue delay. We may then withdraw from the contract and will refund any payments already made without undue delay.
5.4 If goods arrive with obvious transport damage, we ask the Customer to report this to the carrier as soon as possible and to inform us at [email protected]. If a consumer does not do so, this has no effect on their statutory rights; it helps us, however, to assert our claims against the carrier.
5.5 For consumers, the risk of accidental loss or deterioration of the goods passes upon handover to the Customer. For business customers, the risk passes upon handover to the carrier.
A6 right of withdrawal for consumers
6.1 Consumers have a statutory right of withdrawal in accordance with the following instructions. The button “Withdraw from contract” and the model withdrawal form are available in the footer of every page of the Shop throughout the withdrawal period, without login.
Instructions on withdrawal A – Goods and subscriptions
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. For a subscription, the withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good.
To exercise the right of withdrawal, you must inform us (Slanted Publishers UG (haftungsbeschränkt), Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany, phone: +49 721 85148268, e-mail: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online via the button “Withdraw from contract” in the footer of every page of our website. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by e-mail) without undue delay, containing information on the content of your withdrawal statement and the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us at Slanted Publishers, Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of instructions on withdrawal A
Instructions on withdrawal B – Digital content (e-books, PDFs, downloads)
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Slanted Publishers UG (haftungsbeschränkt), Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany, phone: +49 721 85148268, e-mail: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online via the button “Withdraw from contract” in the footer of every page of our website. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by e-mail) without undue delay, containing information on the content of your withdrawal statement and the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Expiry of the right of withdrawal
Your right of withdrawal expires once we have begun performing the contract (e.g. by activating the download) after you have expressly consented to our beginning performance before the end of the withdrawal period, have acknowledged that you thereby lose your right of withdrawal, and we have provided you with a confirmation of the contract on a durable medium.
End of instructions on withdrawal B
Instructions on withdrawal C – Workshops and summer schools
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Slanted Publishers UG (haftungsbeschränkt), Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany, phone: +49 721 85148268, e-mail: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online via the button “Withdraw from contract” in the footer of every page of our website. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by e-mail) without undue delay, containing information on the content of your withdrawal statement and the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
End of instructions on withdrawal C
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Slanted Publishers UG (haftungsbeschränkt), Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany, e-mail: [email protected]
- I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*)
- Ordered on ()/received on ()
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
6.2 Exceptions to the right of withdrawal
There is no right of withdrawal for contracts
- for the supply of goods made to the consumer’s specifications or clearly personalised;
- for the supply of sealed audio or video recordings or computer software which were unsealed after delivery;
- for the supply of a single issue of a newspaper, periodical or magazine (e.g. a single issue of Slanted Magazine). Subscriptions are not covered by this exception; the right of withdrawal under instructions A applies to them.
6.3 Please return goods in their original packaging where possible and adequately protected. For goods shipped by a partner, you may contact us at [email protected] before sending them back; we will then give you the partner’s address, to which you can return the goods directly instead. Neither is a condition for an effective withdrawal.
A7 subscriptions to slanted magazine
7.1 We offer the following subscriptions: 2-Issues Subscription, 4-Issues-Subscription, Student-Subscription, Gift-Subscription, 2-Issues Subscription + Special Edition, 4-Issues Subscription + Special Edition. The contents, prices and shipping costs of each subscription are stated on the respective product page.
7.2 The first term of a subscription covers the number of issues booked. It begins with the next published issue unless another starting issue is selected during checkout. The price for each term is due in advance.
7.3 Unless the Customer cancels before the last issue of the first term has been shipped, the subscription continues for an indefinite period after the first term. We charge the price for the same number of issues in advance. After the first term, the Customer may cancel at any time with one month’s notice. We refund the price for issues already paid that would be shipped after the cancellation takes effect.
7.4 Gift subscriptions end automatically after the issues booked have been delivered. They do not renew and do not need to be cancelled.
7.5 Cancellations can be declared in text form (e.g. by e-mail to [email protected]) or via the button “Withdraw from Contract” in the footer of the Shop. We confirm receipt of a cancellation by e-mail without undue delay, stating when the subscription ends. The right to terminate for good cause remains unaffected.
7.6 If the costs of production (e.g. paper, printing) or shipping of Slanted Magazine change after conclusion of the contract, we may adjust the subscription price for subsequent terms accordingly at our reasonable discretion (Section 315 BGB). The adjustment is limited to the actual change in costs and is applied to cost increases and cost reductions by the same standards; cost reductions are passed on. Periods already paid for are not affected. We will notify the Customer of a price change in text form at least six weeks before it takes effect. The Customer may cancel the subscription free of charge with effect from the date the price change takes effect; we will point this out in the notification.
7.7 Publication dates are approximate. If an issue is published later than planned, the term continues until all issues paid for have been delivered. If Slanted Magazine ceases publication, we will refund the share of the price attributable to issues not delivered. Instead of a refund, the Customer may choose a gift card of equal value for the Slanted Shop.
7.8 The student subscription is available only to persons enrolled at a university, art school or other educational institution. The Customer must submit current proof of enrolment (e.g. student ID or certificate of enrolment) by e-mail to [email protected] with the order or within 14 days, and again before each renewal. We remind the Customer of this by e-mail at least four weeks before each renewal. If no valid proof is received, the subscription continues as a regular 2-Issues Subscription and we charge the regular price or the difference to it. The Customer may instead cancel the subscription before this change takes effect; issues already delivered are then charged at the single-issue price.
7.9 Subscriptions are not transferable. Please notify us of any change of address before the next issue is shipped.
A8 digital content
8.1 We make digital content (e.g. e-books, PDF editions, typefaces, templates, videos) available after conclusion of the contract as a download link by e-mail and/or in the customer account. The technical requirements (file format, size, required software, any copy protection) are stated on the product page.
8.2 The Customer receives a simple, non-transferable right, unlimited in time, to use the digital content for private purposes. Passing it on, copying it for third parties, making it publicly available and commercial use are not permitted unless a broader licence is stated on the product page (e.g. for typefaces or templates) or the use is permitted by law.
8.3 Download links remain available for at least 12 months. We recommend saving files locally after purchase.
8.4 The statutory provisions on contracts for digital products (Sections 327 et seq. BGB) apply to defects in digital content. We provide updates insofar as they are necessary to keep the content in conformity with the contract.
8.5 Before completing an order for digital content, the Customer can choose that we begin providing it immediately. To do so, the Customer confirms by checkbox: “I expressly agree that Slanted may begin performing the contract before the end of the withdrawal period. I acknowledge that I thereby lose my right of withdrawal.” We send the Customer a confirmation of the contract that includes this consent.
A9 workshops and summer schools
9.1 The content, dates, venue, instructors, number of participants and price of an event are set out in the respective announcement. Registration takes place via the Shop; the contract is concluded in accordance with Section A2. Places are allocated in the order in which payments are received.
9.2 Participants may name a substitute to attend in their place at any time before the event begins, at no additional cost.
9.3 If a participant cancels outside the right of withdrawal (Section A6), we charge the following flat-rate fees on the participation price:
- more than 45 days before start — 15% cancellation fee
- 45 to 15 days before the start — 50% cancellation fee
- less than 15 days before the start, or no-show — 90 % cancellation fee
The participant may prove that we incurred no loss or a significantly lower loss. If we are able to fill the place, we only charge the fee of the first tier. Cancellations must be sent in text form to [email protected]. At the participant’s choice, we pay out the refund or issue it as a voucher.
9.4 We may cancel an event if the minimum number of participants stated in the announcement has not been reached 28 days before the start, if the instructor is unable to attend for reasons beyond our control (e.g. illness), or in the event of force majeure. We will inform participants without undue delay and refund the participation price in full. Further claims, in particular for travel and accommodation costs, exist only in accordance with Section A11 (Liability). We recommend booking travel and accommodation only after we have confirmed that the event will take place, or booking with free cancellation.
9.5 Minor changes (e.g. room, schedule) are reserved insofar as they are reasonable for the participant. In the event of significant changes, in particular to the date or the instructor, the participant may withdraw free of charge.
9.6 Course documents and materials may only be used for the participant’s own purposes. Photographs and video recordings of participants are made only with their consent.
A10 submission of news and content
10.1 Users can submit texts, images, videos and other content (“Submissions”) via slanted.de for possible publication, e.g. projects, events or calls for entries. There is no entitlement to publication. Submissions are free of charge; no remuneration is paid.
10.2 By making a Submission, the submitter grants Slanted a simple (non-exclusive), worldwide, royalty-free right to use the Submission in connection with coverage of the submitted project, namely:
- on slanted.de, in newsletters and on Slanted’s social media channels,
- in Slanted print products (e.g. Slanted Magazine) and in advertising for these publications.
The grant of rights is unlimited in time for content already published. For online publications, the submitter may revoke it with effect for the future in text form; we will then remove the content within a reasonable period. Print editions already produced remain unaffected.
10.3 We may shorten, edit, translate and crop Submissions, provided their meaning is not distorted. We credit the stated authors (e.g. photographers, designers) in the customary form. We may pass on the rights necessary for publication to service providers (e.g. hosting, printing).
10.4 The submitter warrants that they hold all rights required for the Submission, in particular that they have obtained the consent of the authors and of any persons depicted, and that the Submission does not infringe any third-party rights. If a third party asserts claims against us because a Submission culpably infringes their rights, the submitter shall indemnify us against these claims and the reasonable costs of legal defence, insofar as the submitter is responsible for the infringement.
10.5 We reserve the right not to publish or to remove Submissions without giving reasons, in particular if they are unlawful or infringe third-party rights.
10.6 Separate conditions may apply to contributions to book projects, competitions or calls for entries; these take precedence.
A11 warranty and liability
11.1 The statutory warranty rights apply. For goods, the limitation period for consumers is two years from delivery. The harmonised EU notice on the legal guarantee of conformity is displayed during checkout. Slanted is the sole point of contact for defects, including for products shipped directly by a partner. Defects can be reported to [email protected].
11.2 We only provide a commercial guarantee if this is expressly stated for the respective product. Statutory warranty rights remain unaffected by any guarantee.
11.3 For business customers, the limitation period for warranty claims for new goods is one year from delivery; Section 377 German Commercial Code (HGB) remains unaffected. This does not apply to claims under Section 11.4.
11.4 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of any guarantee given.
11.5 In the event of a slightly negligent breach of an essential contractual obligation, our liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the Customer may regularly rely (e.g. the delivery of goods free of defects).
11.6 Otherwise, our liability for slightly negligent breaches of duty is excluded. These limitations of liability also apply to our legal representatives, employees and vicarious agents, including partners who ship goods directly.
11.7 Editorial content on slanted.de is for general information only and does not constitute individual advice.
A12 dispute resolution, applicable law, final provisions
12.1 We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. Customers can reach us with questions or complaints at [email protected]; we will endeavour to find an amicable solution.
12.2 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.
12.3 If the Customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Karlsruhe, Germany. The same applies if the Customer has no general place of jurisdiction in Germany or the EU. Mandatory places of jurisdiction in favour of consumers remain unaffected.
12.4 Should individual provisions of these Terms be invalid, the remainder of the contract shall remain valid. The invalid provision shall be replaced by the statutory provision.
12.5 Information on the processing of personal data can be found in our Privacy Policy.
Part B – Terms and Conditions for Partners
B1 scope
1.1 Part B governs the relationship between Slanted and businesses whose products are offered in the Shop (“Partner”). It applies exclusively to entrepreneurs within the meaning of Section 14 BGB. Part A applies only to the relationship between Slanted and its customers.
1.2 Deviating terms of the Partner do not apply unless Slanted expressly agrees to them in text form. Individual agreements (e.g. on commission rates) take precedence.
B2 registration and admission
2.1 Partners register online with an e-mail address to which all orders will be forwarded. When registering, the Partner accepts Part B and the Data Processing Terms (Annex 1).
2.2 Before the seller account is activated, the Partner must provide:
- its registration number in the German Packaging Register (LUCID);
- its VAT ID if the Partner is based in Germany, stores goods in Germany, or sells goods to private individuals in Germany that are stored and shipped from outside the EU;
- complete and correct company details (name, address, contact person, bank details), which must be kept up to date.
2.3 Slanted then sends the Partner its login details. Slanted decides at its discretion whether to admit a Partner. Products are activated after Slanted has checked and approved them (e.g. format, text length, completeness). There is no entitlement to admission or to the listing of particular products. Login details must be kept confidential.
B3 contract model
3.1 Slanted sells the Partner’s products to customers in its own name (commission sale under Sections 383 et seq. HGB). The purchase contract is concluded exclusively between Slanted and the customer. The Partner does not enter into any contractual relationship with the customer.
3.2 The Partner ships the products directly to the customer on behalf of Slanted (drop shipping), unless the products are stored with Slanted or its fulfilment service provider.
B4 products, prices and product information
4.1 The Partner provides complete and correct product information, in particular title, description, images, dimensions and weight, availability and delivery time, country of origin and customs tariff number for shipments outside the EU.
4.2 For non-book products, the Partner provides the information required under the EU General Product Safety Regulation (GPSR), in particular the name and contact details of the manufacturer and, where applicable, of the responsible person in the EU, product identification and safety information.
4.3 The Partner warrants that its products comply with applicable law, in particular product safety, labelling, packaging and electrical equipment legislation, and do not infringe any third-party rights. Where applicable, the Partner is registered with the German Packaging Register (LUCID) and fulfils its producer obligations.
4.4 The Partner sets the retail prices and its shipping costs in the seller dashboard. Retail prices are final prices including any applicable VAT. For books subject to the German Fixed Book Price Act, the Partner is responsible for entering the fixed retail price.
4.5 The Partner grants Slanted a simple, royalty-free right, limited to the duration of the partnership plus 6 months for sell-off and archive purposes, to use the product texts, images and trademarks provided for presenting and advertising the products in the Shop, newsletters, social media and Slanted print products. The Partner warrants that it holds the necessary rights.
B5 order processing and shipping
5.1 Once a customer has ordered and paid, the Partner receives an automatic e-mail with the order and the delivery address. The Partner packs and ships the goods within 3 business days of receiving this e-mail. Slanted handles invoicing to the customer and customer support.
5.2 The Partner packs the goods appropriately, encloses the delivery note provided by Slanted and does not enclose its own invoices or advertising. For international shipments, the Partner prepares the required customs documents. The Partner provides a tracking number for each shipment.
5.3 The Partner informs Slanted immediately if an order cannot be shipped or can only be shipped late.
5.4 The Partner may use customer data received from Slanted solely to process the respective order and must not contact customers for any other purpose. The Partner processes this data on behalf of Slanted in accordance with the Data Processing Terms (Annex 1).
B6 withdrawals, returns and warranty
6.1 Slanted handles withdrawals, returns and complaints with customers. The Partner provides Slanted with a return address.
6.2 Customers may return the Partner’s goods to Slanted’s office address. If a customer contacts Slanted before returning, Slanted gives the customer the Partner’s return address and informs the Partner. Returns received at Slanted’s office are forwarded to the Partner. The Partner informs Slanted within 3 business days of receiving a return and reports the condition of the goods, so that Slanted can refund the customer within the statutory period. Returned goods remain with the Partner.
6.3 If a customer withdraws from the contract or asserts warranty rights, no payout is due for the product concerned. Amounts already paid out are offset against the next payout or refunded by the Partner. If the customer must compensate for a loss in value, the compensation is passed on to the Partner.
6.4 The Partner is liable to Slanted for defects of its products in accordance with the statutory provisions. It bears the costs of replacement deliveries and returns resulting from defects or incorrect shipments for which it is responsible.
B7 fees, commission and payouts
7.1 There is no base fee, no set-up fee and no other fixed cost. Slanted receives a commission of 30 % of the net retail price (excluding VAT) for each product sold and paid for. Shipping costs paid by the customer for the Partner’s shipments are passed on to the Partner in full.
7.2 The seller dashboard shows the Partner’s orders and sales for the past 365 days.
7.3 The Partner sends Slanted an invoice for its sales (retail price less commission, plus shipping costs) once per quarter by e-mail to [email protected], without being asked. Slanted pays out within 10 working days of receiving a correct invoice.
7.4 Slanted may withhold payouts for orders for which the customer has reported non-receipt, unless the Partner proves delivery by a carrier’s receipt, and for orders subject to a pending withdrawal or complaint.
B8 liability and indemnification
8.1 The Partner indemnifies Slanted against all claims by customers, authorities or other third parties arising from defective, unsafe or unlawful products, incorrect product information or infringements of third-party rights for which the Partner is responsible, including reasonable costs of legal defence.
8.2 Slanted is liable without limitation for intent and gross negligence and for injury to life, body or health. For slightly negligent breaches of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract; otherwise liability for slight negligence is excluded. Slanted does not guarantee that the Shop is available without interruption.
B9 term and termination
9.1 There is no minimum term. Either party may terminate the partnership at any time in text form with effect for the future. The Partner can also deactivate individual products in the dashboard at any time.
9.2 Orders received before termination are still processed in accordance with Part B. Payouts for these orders become due after the Partner’s final invoice.
B10 changes to Part B
Slanted may amend Part B for valid reasons (e.g. changes in law or in the Shop’s functions). Slanted informs Partners of amendments in text form at least 30 days before they take effect. The Partner may object to the amendment or terminate the partnership before it takes effect. If the Partner neither objects nor terminates, the amended terms apply; Slanted points this out in the notice.
B11 confidentiality, applicable law, place of jurisdiction
11.1 Both parties treat commercial information (in particular commission rates, sales figures and customer data) as confidential.
11.2 German law applies, excluding the CISG. The exclusive place of jurisdiction is Karlsruhe, Germany.
11.3 Should individual provisions of Part B be invalid, the remainder shall remain valid.
annex 1 to part B – data processing terms (art. 28 GDPR)
- Subject and duration. The Partner processes personal data of Slanted’s customers on behalf of Slanted solely to ship orders and handle returns. Processing lasts for the term of the partnership and until all open orders and returns have been completed.
- Data and data subjects. Customers and delivery recipients: name, delivery address, order contents and, if transmitted, e-mail address and phone number.
- Instructions. The Partner processes the data only on Slanted’s documented instructions, which are set out in Part B and this Annex. The Partner informs Slanted without undue delay if it considers an instruction to infringe data protection law.
- Confidentiality. The Partner ensures that persons authorised to process the data are bound to confidentiality.
- Security. The Partner takes appropriate technical and organisational measures under Art. 32 GDPR, in particular access protection for order e-mails and the dashboard, password protection of devices and secure disposal of shipping documents.
- Sub-processors. Carriers deliver the shipments as independent controllers. Slanted generally consents to the Partner using other sub-processors (e.g. fulfilment service providers) if the Partner informs Slanted in advance and imposes the same obligations on them; Slanted may object for good cause.
- Assistance. The Partner supports Slanted in responding to data subject requests and in fulfilling its obligations under Art. 32 to 36 GDPR.
- Data breaches. The Partner notifies Slanted without undue delay, and no later than 24 hours after becoming aware, of any personal data breach.
- Deletion. The Partner deletes customer data once the order and any return have been completed, at the latest 3 months after delivery, unless statutory retention obligations apply.
- Audits. The Partner provides Slanted with all information necessary to demonstrate compliance and allows reasonable inspections after prior notice.
- Partners outside the EU/EEA. If the Partner is established in a country without an EU adequacy decision, the EU Standard Contractual Clauses (Module 2, controller to processor, Commission Implementing Decision (EU) 2021/914) apply in addition and form part of these terms.
Part C – Terms for Giveaways
C1 organiser and scope
1.1 Giveaways on Instagram and other social media channels of Slanted are organised by Slanted Publishers UG (haftungsbeschränkt), Nördliche Uferstraße 4–6, 76189 Karlsruhe, Germany (“Slanted”).
1.2 Part C applies to all giveaways, unless the giveaway post states different terms. The details stated in the respective post (prize, entry period, how to enter) form part of these terms.
1.3 The giveaway is in no way sponsored, endorsed or administered by, or associated with, Instagram or Meta. By participating, participants release Instagram and Meta from any liability in connection with the giveaway.
C2 eligibility
2.1 Participation is open to natural persons aged 18 or over. Unless the post restricts it, participation is possible worldwide, except in countries where such giveaways are prohibited by law.
2.2 Employees of Slanted and their family members are excluded. Each person may enter only once. Entries from fake or multiple accounts are excluded.
C3 how to enter
3.1 Participants enter as described in the post (e.g. by commenting, following or sharing) within the stated entry period. Entries received after the end of the period are not considered.
3.2 Participation is free of charge and does not depend on a purchase.
C4 draw and notification
4.1 After the entry period has ended, the winners are drawn at random from all eligible entries.
4.2 Winners are notified within 7 days by direct message from the official Slanted account. Winners must reply within 7 days and provide their name and shipping address. Otherwise, the prize is forfeited and a new winner is drawn.
4.3 Slanted never asks winners for payments, passwords or bank details. Messages from other accounts claiming to be from Slanted are not from us.
C5 prizes
5.1 Prizes cannot be exchanged, paid out in cash or transferred to another person.
5.2 Slanted pays the shipping costs. Any customs duties, import taxes or fees in the destination country are borne by the winner.
C6 exclusion and early termination
6.1 Slanted may exclude participants who manipulate the giveaway, provide false information or violate these terms. In such cases, prizes may also be withdrawn subsequently.
6.2 Slanted may end or change a giveaway early for good cause, in particular for technical or legal reasons.
C7 data protection
7.1 Slanted processes the data of participants (username, comments) and winners (name, shipping address, if applicable e-mail address) solely to conduct the giveaway and send the prize. The data is deleted once the giveaway has been completed, unless statutory retention obligations apply.
7.2 Slanted publishes a winner’s username only with their consent. Further information can be found in our Privacy Policy.
C8 liability and applicable law
8.1 Sections A11.4 to A11.6 apply accordingly to Slanted’s liability.
8.2 German law applies. Mandatory consumer protection provisions of the participant’s country of residence remain unaffected.
As of: 13 October 2026